GDPR Policy

Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), is the European privacy legislation that took effect on May 25, 2018. It replaced the former EU member state laws that implement the EU Data Protection Directive, which has been in existence since 1995.


Our users’ privacy and individual rights are very important to us. meets all the GDPR data security requirements.

Information we store of our customers

All existing and future employees responsible for software development, design, and infrastructure maintenance of are aware of the GDPR requirements. When a user registers and opts-in, he/she needs to fill out their: Email, First name, Last name. We also collect information such as IP address (to determine the country of origin), billing information, and VAT details (if required).

Information we store of our customers’ users

We may collect and store information from your end-users (subscribers, or more specifically people who visit our website for your shared link) regarding their use of our site. Information such as pages visited, links clicked, non-sensitive text entered, mouse movements, as well as information more commonly collected, such as his/her IP address, referring URL, browser, operating system, cookie information, device and any other information from the visitor.

It is important to mention that: does NOT share our users’ information with 3rd party tools unless you consent and integrate it from your side. Also, FreeForFiles does NOT use this data for analytics or any other revenue model including Advertisement.

Individual rights

i) The right to be informed

We inform our users about the use that will be made of their data.

ii) The right of access

Our users can access all their data from their dashboard.

iii) The right of rectification

Our users can update their information anytime they need through their profile page or can email us if they are unable to update the information.

iv) The right of erasure

Our users can request to delete their account and all the information related to it by contacting us at [email protected] or from the Contact Us page.

v) The right to restrict processing

We have processes in place to ensure that we respond to a request for restriction without undue delay and within one week of receipt. We have appropriate methods in place to indicate and restrict the processing of personal data on our systems.

vi) The right to data portability

Our users may contact us anytime if they wish to get an export of their data. In most cases, our users can download their data themselves directly from their dashboard. We have processes in place to ensure that we respond to a request for data portability without undue delay and within one week of receipt.

Data Processing Agreement (DPA)

You are always welcome to contact us at [email protected] and ask for our DPA (Data Processing Agreement). You can email it to us once you signed it, then we’ll sign it and send it back to you.

3rd party tools and services we use

We use platforms and tools like Google Analytics and Chaport. Shall we add more platforms in the future, we would update the page.

Data Breaches

A personal data breach refers to a violation of security that can lead to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.

We thrive on keeping our users’ information safe and reporting certain types of any data breaches to the relevant supervisory authority within 72 hours. We also understand we must inform affected individuals without undue delay.

We take our users’ data, business information, and our system security very seriously. These are a few implemented procedures and methods that we carry. We use a strong and secure password. We keep changing the password frequently. We also use 2-Factor-Authentication (if it exists on the platform) on our sensitive accounts (e.g: Hosting Provider, Database Access, etc).

Last updated on: 27 Aug 2020
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